The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast options at Beranda were good and offered great value, making mornings truly enjoyable.” view full review
Cozy and Inviting
“Our room was stunning, with beautifully scented sheets and covers that made our stay feel luxurious and special.” view full review
Beautiful Ambiance
“The 1st floor had a beautifully designed ambiance, offering a welcoming and pleasant atmosphere throughout our stay.” view full review
Spacious and Comfortable
“The living area in our room provided plenty of space to relax, making it a perfect spot to unwind after a busy day.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Outdoor swimming pool
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jl. Gatot Subroto Kav.2-3,
Jakarta,
Indonesia,
12930,
Jakarta
Map view
Jl. Gatot Subroto Kav.2-3,
Jakarta,
Indonesia,
12930,
Jakarta
City landmarks
Jl. Silang Monas
National Monument
5.3
km
Amusement Park
Kidzania
1.7
km
Park
Taman Suropati
3.1
km
Jl. Prof. DR. Satrio Kav. 3-5 Ciputra World 1
Ciputra Artpreneur Theater
1.4
km
Museum
Satriamandala Museum
3.2
km
Night club
Jakarta Convention Centre
2.0
km
Mall
Pasific Place
1.4
km
Shopping Area
The Plaza Semanggi
1.4
km
Mall
Lotte Shopping Avenue
1.4
km
1st fl
Goods Dept
690 m
Shopping Area
FX Sudirman
2.2
km
Shopping Area
Mall Ambassador
2.3
km
Event hall
Balai Sarbini
1.4
km
Jl. Prof. Dr. Satrio C-4 no. 13 Jl. Suryo no. 22
Culinaria Modena
650 m
Stadium
Gelora Bung Karno Stadium
1.8
km
Gelora Bung Karno Sports Complex
2.8
km
Mosque
Sunda Kelapa Grand Mosque
2.9
km
World Trade Centre Sudirman
1.4
km
Indonesia Stock Exchange
1.4
km
Sampoerna Strategic Square
1.4
km
Shopping Area
ITC Kuningan
1.2
km
Menara Palma
Rafting Telaga Waja Murah
2.2
km
Shopping Area
Kuningan City
2.5
km
Mulia Tower
1.9
km
Parking area
The Energy Building
2.0
km
InterContinental Jakarta Midplaza
2.0
km
Ciputra World
2.1
km
Mall
Plaza Senayan
3.1
km
Masjid Baitul Mukhlisin
1.1
km
Cinemaxx
1.4
km
Nearby
1st fl
Goods Dept
570 m
Restaurants
Porta Venezia
1.1
km
Jl. Garnisun Dalam No. 8
Pizza Hut Plaza
1.4
km
Jl. Jend. Sudirman Plaza Semanggi
Komala's Restaurant
1.4
km
Semangi Plaza
PASOLA Restaurant
1.7
km
Jl. Jend Sudirman Kav 52 - 53 The Ritz-Carlton Jakarta
Resto Ngalam
850 m
Jln. Jendral Sudirman FX Senayan
fatback Jakarta
850 m
Jl. Jend Sudirman f/X Entertainment Mall
Kembang Goela
960 m
Jl. Jendral Sudirman Kav 47-48
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
friendly staff
dated rooms
inconsistent service
7.6/10
Very good
Rooms
7.3
Location
8.6
Service
8.1
Dining
7.9
Guest reviews
7.6/10
based on 20 reviews
3.5/5
based on 599 reviews
7.8
7.8/10 based on 167 reviews
#143 of 511 hotels in Jakarta based on Tripadvisor
Paul
United Kingdom,
May
2024
8.4/10
The hotel has a new design that makes it comfortable to stay here. The rooms are clean, quiet, and well-suited for business; however, they are a little dated. The service is very friendly and welcoming, especially for IHG members. The location is very strategic and convenient, close to business hotspots and transportation. The dining options are pretty good, offering a variety of choices. The facilities are well-equipped and satisfying.
Rooms
8.0
The rooms were a little dated but comfortable and had the amenities that you would expect.
Service
9.0
The service was welcoming and provided complimentary upgrades to IHG members.
Location
9.0
The location is very strategic and convenient, close to business hotspots and transportation.
Dining
8.0
The dining options were pretty good with a variety of choices.
Facilities
8.0
The facilities are well-equipped and satisfying.
Peter
United Kingdom,
May
2024
7.2/10
The hotel offers a mix of dated rooms that need refurbishment and newly renovated nice rooms. The service, while polite, can be slow at times. The strategic location is ideal for business and central Jakarta visits, accompanied by good dining options. The facilities are decent with room for improvement.
Rooms
7.0
The rooms are like a time capsule from the 1990s and require refurbishment, but the newly renovated rooms are nice.
Service
6.0
The service and staff are very polite, but there were delays, like waiting up to 10 minutes for a coffee. Some chairs showed wear with extra cushions added.
Location
8.0
The hotel's location is very strategic, close to business hotspots, the Jakarta convention center, and convenient transportation points. However, the surroundings can be quiet with old-fashioned music playing loudly.
Dining
8.0
The dining experience was awesome with a good spread but could have more local food options.
Facilities
7.0
The hotel's facilities are good but have room for improvement, offering a decent experience overall.
Anne
United Kingdom,
May
2024
8.4/10
The hotel rooms are like a time capsule from the 1990s, old yet elegant with nice furnishings and a warm, modern design. The service was exceptional with friendly staff, especially Leo at the cafe, who was very responsive. The location is strategic, close to business hotspots, including an easy exit to avoid Jakarta traffic. The dining options were good, with a variety available, especially in the restaurant. Overall, a comfortable stay with a few outdated elements.
Rooms
8.0
The rooms are like a time capsule from the 1990s, old but elegant with nice furnishings and a warm, modern design.
Service
9.0
The service was exceptional with friendly staff, especially Leo at the cafe, who was very responsive.
Location
9.0
The location is strategic, close to business hotspots, with easy access to transportation and a rear exit for avoiding traffic.
Dining
8.0
The dining options were good, with a variety available, especially in the restaurant.
Facilities
8.0
The hotel offers a range of facilities that enhance the overall stay experience.
Diana
United Kingdom,
May
2024
8.6/10
I had a short but fantastic stay at Crown Plaza Jakarta. The room was clean, very modern, and comfortable. The staff were friendly and helpful, and the hotel's location in the city center made it convenient for exploring. The dining options were good, offering a variety of cuisines. The overall experience was well worth the money spent.
Rooms
9.0
The room was clean, very modern, and comfortable.
Service
9.0
The staff were friendly and helpful. They made my stay enjoyable.
Location
8.0
The hotel's location in the city center is excellent, close to shops and dining places.
Dining
8.0
The dining experience was good, with a variety of Indonesian, Japanese, and Western choices available.
Facilities
9.0
The facilities provided were great, enhancing my overall stay.
Ted
United Kingdom,
April
2024
8.8/10
I had a wonderful stay at Crowne Plaza Jakarta. The rooms were clean, especially the bathroom, with a nice modern look and feel. The front office team provided excellent service. The check-in process was super fast and smooth, and the staff was extremely friendly and respectful throughout my stay. The location, right in the center of the city, was very convenient, close to shops and dining spots. The dining experience offered various delicious choices with great quality. The facilities were top-notch with everything I needed to make my stay enjoyable.
Rooms
9.0
The rooms were clean, especially the bathroom, and had a nice look and feel. The front office team provided very good service.
Service
9.0
The staff at Crowne Plaza Jakarta were very helpful and friendly. The service from the staff was excellent throughout my stay.
Location
9.0
The hotel's location is excellent in the center of the city, close to many shops and dining places. It was very convenient for me.
Dining
8.0
The dining experience was pretty good with Indonesian, Japanese, and Western choices. The restaurant offered a variety of high-quality dishes.
Facilities
9.0
The facilities at Crowne Plaza Jakarta were excellent, providing everything I needed for a comfortable stay.
Jo
United Kingdom,
March
2024
7.0/10
The rooms at the hotel need renovation and maintenance but are decent; they could be better. They still have a lingering paint smell, making me wonder what type of paint they use in Jakarta. The rooms are awful and very dated, with only 1 power outlet available for charging devices. The service was inconsistent, sometimes slow, although the staff were friendly. The location is very good for those dealing with Jakarta traffic, with a rear exit option available. The dining experience was fantastic, especially the American Breakfast and multi selections. The facilities were adequate. Overall, the hotel has areas that need improvement but also offers some positive experiences.
Rooms
5.0
The rooms need renovation and deep maintenance, but are decent.
Service
6.0
The service was inconsistent, sometimes slow, although the staff were friendly.
Location
8.0
The location is very good for those dealing with Jakarta traffic, with a rear exit option available.
Dining
9.0
The dining experience was fantastic, especially the American Breakfast and multi selections.
Facilities
7.0
The facilities were adequate.
great location
dated rooms
Alfred
United Kingdom,
February
2024
8.0/10
My stay at the hotel was pleasant overall. The rooms were clean and comfortable, and the staff was very friendly and helpful. However, the dining options could be improved with more variety, and some facilities may need upgrading. The location is convenient, especially for business travelers, and the value for money is decent.
Rooms
8.0
The rooms were very comfortable and clean, meeting the usual standards of the hotel. I didn't have a chance to explore the facilities, but I heard positive feedback from others.
Service
9.0
The service was excellent, especially thanks to Nonik who was extremely helpful during our stay. The staff was attentive and responsive to our needs.
Location
9.0
The hotel is excellently located in the center of the city, close to shops and dining places. It's also convenient for transportation, offering a rear exit option to avoid Jakarta traffic.
Dining
7.0
The dining experience was decent with a good mix of Indonesian, Japanese, and Western choices, but I wish there were more local food options available, especially for international guests.
Facilities
7.0
The hotel facilities were satisfactory, but some areas could benefit from refurbishment and improved lighting. Overall, the amenities provided were sufficient for a comfortable stay.
David
United States,
January
2024
8.0/10
Staying at the hotel was a pleasant experience overall. The service was friendly and helpful, although there were occasional delays. The location is excellent, especially for those needing to be in the central area of Jakarta. The dining experience was enjoyable, with very delicious food at the restaurant.
Rooms
8.0
The rooms are clean and very modern, providing a comfortable stay on floors 10, 11, and 12.
Service
7.0
The service was very friendly and helpful, albeit with minor delays at times.
Location
9.0
The hotel's location is excellent, close to many shops, dining places, and business hotspots.
Dining
8.0
Dining at the restaurant was a great start to the day with very delicious meals.
Facilities
8.0
The hotel offers a variety of facilities to cater to guests' needs.
Modern rooms
Paint smell
Lawrence
United States,
December
2023
7.4/10
I had a pleasant stay at Crown Plaza. The rooms were a bit worn out but still provided good comfort and facilities. The service was top-notch, with all staff being genuinely welcoming and helpful. The location worked well for me, being close to business hotspots and transportation. The dining experience was satisfactory, although I wished for more local food options. Overall, a value-for-money stay with some minor room improvements needed.
Rooms
7.0
The rooms, although a bit old, were spacious and well-equipped.
Service
9.0
I appreciated the excellent service provided by the friendly and professional staff.
Location
8.0
The strategic location near business hubs and easy transportation access made my stay convenient.
Dining
7.0
The dining experience was decent, with a good buffet selection but could have more variety, especially local dishes.
Facilities
6.0
The hotel offered satisfactory facilities, but some areas could use refurbishment and better lighting.
Beverly
United States,
December
2023
7.0/10
The hotel feels like a time capsule from the 1990s, with outdated rooms and limited charging outlets. On the bright side, the room facilities are good, offering everything you need for a comfortable stay.
Rooms
5.0
The rooms are awful and very dated, with only 1 power outlet available for charging devices.
Service
9.0
The staff, from concierge to restaurant, are very friendly and helpful, providing all the details and information needed during my stay.
Location
8.0
The strategic location perfectly caters to dealing with Jakarta traffic, with a rear exit option available if needed.
Dining
7.0
The buffet at Beranda was a great start for a productive day with lots of meal options.
Facilities
7.0
The facilities are adequate for a comfortable stay.
Lucy
United Kingdom,
November
2023
8.2/10
The hotel rooms, although a little dated, were comfortable and met the usual standards. The Front Desk Manager kindly upgraded us to a newly renovated Club room. The service from the hotel staff, especially Nonik, was very good, making our stay pleasant and welcoming. The location, dealing well with Jakarta traffic and close to business hotspots, was convenient. Dining options were decent, with room for improvement in more Indian vegetarian choices. Facilities were satisfactory.
Rooms
8.0
The rooms were a little dated but comfortable, with the amenities you would expect.
Service
9.0
Location
9.0
The hotel's strategic location near business hotspots and with a rear exit option for traffic was very convenient.
Dining
8.0
The dining experience, especially in the restaurant, was really good with a good variety on offer.
Facilities
7.0
The facilities provided were satisfactory for my stay.
convenient location
dated rooms
John
United Kingdom,
November
2023
8.0/10
My stay at Crowne Plaza Jakarta was fantastic! The modern and warm design of the rooms was appealing, although they seemed quite tired. The dining options were delicious, especially in the restaurant. The service from the staff, while friendly and respectful, was not very helpful. The hotel's location was excellent, right in the center of the city close to many business hotspots and convenient for transportation. The facilities were top-notch.
Rooms
7.0
The modern and warm design of the rooms is fantastic, but they appeared quite tired.
Service
7.0
The staff approached my table and said 'Thank you for answering the survey,' which was a nice touch. They are friendly and respectful, which is why I enjoy staying at Crowne Plaza Jakarta.
Location
9.0
The hotel's location is excellent, in the center of the city close to many shops and dining places.
Dining
8.0
The dining experience offered very delicious and varied dishes, especially in the restaurant.
Facilities
9.0
The facilities at the hotel were outstanding.
Delicious Dining
Tired Rooms
Stanley
United States,
October
2023
7.8/10
I had a pleasant experience at this hotel. The rooms are modern and comfortable to stay even for an extended period, although there is room for improvement. The service was polite and accommodating, although there was a bit of a wait before accessing the room. The location is convenient, especially for business travelers. The dining options were satisfactory, offering a variety of choices. The facilities met my expectations overall.
Rooms
7.0
The rooms were decent, but there is room for improvement.
Service
8.0
The service was quite nice, with attentive staff.
Location
9.0
The hotel's location is excellent, close to many business hotspots and convenient for transportation.
Dining
8.0
The dining experience was a great start to the day, with diverse cuisine options.
Facilities
7.0
The facilities provided were satisfactory for my needs.
Anthony
United Kingdom,
September
2023
8.6/10
I had a great stay at this hotel. The room was modern, with a warm design and an automatic window curtain, though it only had one power outlet for charging devices. The service was top-notch, with friendly and attentive staff. The location was very convenient, close to business hotspots and transportation. The dining experience was enjoyable, especially at the restaurant with a great buffet. Overall, a good value for money.
Rooms
8.0
The room was good, completed with modern and warm design.
Service
9.0
The staff were all very friendly, super attentive, and helpful.
Location
9.0
The location certainly worked for me, close to my office and easy to access.
Dining
8.0
The restaurant offered a great buffet, a key meal of the day.
Facilities
9.0
The hotel had excellent facilities.
Stuart
United Kingdom,
September
2023
7.2/10
The hotel offers comfortable rooms with expected amenities but could benefit from renovation to address various maintenance issues. The service is generally good but can be slow at times. The location is strategic for central Jakarta accessibility, while the dining options are enjoyable. Overall, the hotel provides a satisfactory stay with some areas for improvement.
Rooms
7.0
The old worn-out rooms were a little dated but comfortable, despite needing renovation and maintenance.
Service
7.0
The staff were helpful and provided necessary details, although service speed could be improved in certain areas.
Location
8.0
The strategic location in central Jakarta is convenient for various activities and places.
Dining
8.0
The dining experience was good, offering tasty options, especially at breakfast.
Facilities
6.0
The facilities meet basic needs but would benefit from some upgrades.